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Network, Systems & Infrastructure

In today's fast-paced business environment, robust network, systems, and infrastructure technology form the backbone of operations. As companies increasingly rely on these critical components to support their daily functions, the role of professional support teams has become indispensable.

From multinational corporations with a global presence to small businesses serving a local clientele, the demand for network, systems, and infrastructure professionals continues to soar. At Involved, we are dedicated to helping businesses find the talented individuals they need to thrive in this ever-evolving landscape.

The evolving IT landscape presents new challenges and opportunities for businesses, particularly with the shift towards remote working and virtual desktops. Agility is key in addressing these challenges, necessitating the design and implementation of effective network technology and cloud platforms.

At Involved, we understand that any infrastructure setup is only as strong as the people who maintain it. Our infrastructure and networks transformation practice specialises in placing highly skilled individuals in a diverse range of network and infrastructure roles and contracts. From technical experts to service professionals, from architects to senior strategists and program directors, we cover the full spectrum of positions essential for infrastructure success.

Our roles span across various domains, including infrastructure strategy and senior leadership, infrastructure project/program management, infrastructure business analysis, modern workplace architecture, modern workplace engineering, service management, service architecture, network strategy/leadership, network architecture, and network engineering.

With a network that extends across the UK, we collaborate with organisations of all sizes and sectors, from VC-backed startups to FTSE 100 companies. Our clientele encompasses a wide range of industries.

Partner with Involved to access top-tier talent and ensure your network and infrastructure capabilities remain at the forefront of industry standards, empowering your organisation to thrive in the digital age.



Jobs in Network, Systems & Infrastructure

Workplace
2nd Line IT Support Engineer - up to £39,000 + Bonus + Benefits
Loughton, Essex
£30000.00 - £39000.00 per annum + Bonus + Benefits
Permanent

Title: 2nd Line IT Support EngineerSalary: up to £39,000 + BenefitsLocation: onsite in Loughton with some travel to client site (travel costs will be covered)Contract: PermanentWorking hours: Monday to Friday - 9:30am - 6pmA family run Managed Service Provider which has significant growth plans is looking to bolster its 2nd Line support team. The 2nd Line IT Support Engineer will be working in a fast paced and pressurised environment and be given the opportunity to deal with BAU tickets, projects and get certifications and training courses funded.2nd Line IT Support Engineer - Responsibilities:Resolve tickets including but not limited to; Office 365, Azure, Intune, SharePoint, OneDrive, hardware, cyber security, DNS, DHCP, TCP/IP, routers, switches, access pointsSupport their clients across an array of industriesEscalate issues as and when requiredProject involvement could entail - server/cloud migrations, office fit outs, building routers & switches, unified controllersWhen required travel to different client sites (once or twice per month)Utilise your troubleshooting skills to resolve issues you may not have come across beforeOpportunities to grow and progress into cloud, security, networking and moreComplete an Azure or Office 365 certification within your first 3 months (the business will pay for it)2nd Line IT Support Engineer - Essential Requirements:Driving license & a vehicle Networking protocol knowledge - DNS, DHCP, TCP/IP, the difference between a router and a switch and how to access a routerIntune - on/offboarding devicesSharePoint or OneDrive - file accessOffice 365 - mailboxes, permissions, user administration & tracing emailsStrong troubleshooting mindsetExcellent communication skills and willing to work in a fast paced and pressurised environment2nd Line IT Support Engineer - Desirable Skills:Azure and/or Office 365 certificationsWorked in an MSPFor the 2nd Line IT Support Engineer position we are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and motivated to grow and develop your skills and expertise. If you would like to be considered for the 2nd Line IT Support Engineer role, please apply in the initial instance. IT Support Engineer, 2nd Line Engineer, 2nd Line IT Support Engineer, IT Engineer

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Hybrid
Service Desk Manager - up to £32,000 - Gateshead (Hybrid)
Gateshead, Tyne and Wear
£27000 - £32000 per annum + + Benefits
Permanent

Job title: Service Desk Manager Location: Newcastle Upon Tyne Working Hours: 8:30am - 5:00pm Working style: Hybrid 4 days in the office a week Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a Service Desk Manager. The Service Desk Manager will be monitoring and managing the KPIs and performance of a team of 4.The successful Service Desk Manager will be joining an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grows and will have the opportunity to become the Head of multiple different teams.Essential skills - Service Desk ManagerPrevious managerial experienceIT backgroundKnowledge of IT Products, Security, Telecoms, IT Support, Backups and MS productsExcellent communication skills Desirable - Service Desk ManagerMSP or Telecoms experienceTroubleshooting experienceProcess drivenRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a rapidly growing organisation so please apply with your up to date CV.IT Manager / Service Desk / Management / IT Services / Microsoft / MS/ MSP / Managed Service Provider / Telecommunications / Telecoms / Backups / Security / Security / Troubleshooting /

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Workplace
IT Support Engineer - £35k - £38k - Knightsbridge (FO)
South West London, London
£35000 - £38000 per annum + + Benefits
Permanent

Job title: IT Support Engineer Location: Knightsbridge 5 days a week Start date: ASAP Working hours: 8:00am to 5:00pm Salary: £35,000 - £38,000A client of ours are looking for an IT Support Engineer to support their offices with a mixture of BAU and project work. The successful IT Support Engineer will be joining an extremely supportive organisation who continuously progress their employees and fund for certifications.They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The IT Support Engineer will have the chance to support a variety of environments and users meaning they will work with various technologies.Essential skills - IT Support Engineer: Networking knowledge - Access Ports, VLANS, TCP/IP, Patch managementEntra ID - User administration and group policiesOffice 365 emails - Creating mailboxes, managing email flow, distribution lists and security groupsIntune - Managed laptops and iOS devicesAzure - AdministrationWindows Server 2016, 2019, 2022Desirable skills - IT Support Engineer: BarracudaMicrosoft certificationsNetworking experience If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

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Workplace
IT Service Desk Analyst - up to £105/day Inside IR35
Norwich, Norfolk
£12.86 - £14.11 per hour
Contract

Job title: IT Service Desk Analyst Location: Onsite - Norwich Contract Duration: until 31st May + Ext Day rate: up to £105/day inside IR35 Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.Essential skills - IT Service Desk Analyst:Past experience in ITMS OfficeStrong communication skillsAble to work in a pressurised environmentDesirable skills - IT Service Desk Analyst:ITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Workplace
Deployment Engineer - up to £295/day Inside IR35 - Onsite
City of London, London
£225 - £295 per day + + Ext
Contract

Job Title: Deployment Engineer Job type: Contract Contract end date: 31st April + Ext Day Rate: Up to £295 a day inside IR35 Location: Central London - onsite 5 days a week Working hours: 8:00am - 5:00pm Must be able to start work immediately. We are working with a globally renowned consultancy who are looking for a Deployment Engineer to support them on their Windows and Intune rollout project. The Deployment Engineer will be required to build laptops and desktops and package and install applications. As the Deployment Engineer you will be supporting a client based in central London who have a user base of 900 users. On top of this, due to the size and reputation of the consultancy, they are always working on different projects and therefore, if you give them a good impression you will have a high chance of securing an extension and working on other projects for them in the future. Essential Skills - Deployment Engineer:Windows 10 and 11 rolloutIntune rolloutSCCMExcellent communication skills Desirable Skills - Deployment Engineer:Project Management experienceInsurance experienceIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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Hybrid
IT Service Desk Analyst - up to £285/day Inside IR35 - Hybrid
City of London, London
£190.00 - £285.00 per day
Contract

Job title: IT Service Desk AnalystLocation: Hybrid based in The City of LondonContract Duration: 3 months + ExtDay rate: up to £285/day inside IR35Working requirements: midweek, weekends, early & late hour shiftsWe are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Hybrid
Senior Desktop Support Analyst - up to £44k - Hybrid
City of London, London
£38000 - £44000 per annum + + Benefits
Permanent

Job title: Senior Desktop Support Analyst Location: Blackfriars 3 days a week and Watford once a week Start date: ASAP Working hours: 8:30am to 5:00pm or 9:00am - 5:30pm Salary: £38,000 - £44,000 + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Senior Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Senior Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.The Senior Desktop Support Analyst will have the chance to work on projects including but not limited to office builds, data centre moves, migrations and hardware refreshes. They are seeking someone who is a quick learner and has a great attitude. The Senior Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford. Essential skills - Senior Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsIPV4 and network cablingExperience managing DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardware supportDesirable skills - Senior Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are interested in the position of Senior Desktop Support Analyst in which you will work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix /

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Desktop Support Analyst - £34k - £38k - Blackfriars / Watford
City of London, London
£34000 - £44000 per annum + + Benefits
Permanent

Job title: Desktop Support AnalystLocation: Blackfriars and Watford once a week - Hybrid 4 days in the office a weekStart date: ASAPWorking hours: 8:30am to 5:00pm or 9 - 5:30pmSalary: £34k - £38k + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition, the Desktop Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner and has a great attitude. The Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford.Essential skills - Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsKnowledge of IPV4 and network cablingKnowledge of DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardwareDesirable skills - Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix / 2nd Line /

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Hybrid
IT Service Desk Analyst - up to £245/day Inside IR35 - Hybrid
City of London, London
£190.00 - £245.00 per day
Contract

Job title: IT Service Desk Analyst Location: Hybrid based in The City of London Contract Duration: 3 months + Ext Day rate: £245/day inside IR35We are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Workplace
2nd Line IT Support Engineer - up to £39,000 + Bonus + Benefits
Loughton, Essex
£30000.00 - £39000.00 per annum + Bonus + Benefits
Permanent

Title: 2nd Line IT Support EngineerSalary: up to £39,000 + BenefitsLocation: onsite in Loughton with some travel to client site (travel costs will be covered)Contract: PermanentWorking hours: Monday to Friday - 9:30am - 6pmA family run Managed Service Provider which has significant growth plans is looking to bolster its 2nd Line support team. The 2nd Line IT Support Engineer will be working in a fast paced and pressurised environment and be given the opportunity to deal with BAU tickets, projects and get certifications and training courses funded.2nd Line IT Support Engineer - Responsibilities:Resolve tickets including but not limited to; Office 365, Azure, Intune, SharePoint, OneDrive, hardware, cyber security, DNS, DHCP, TCP/IP, routers, switches, access pointsSupport their clients across an array of industriesEscalate issues as and when requiredProject involvement could entail - server/cloud migrations, office fit outs, building routers & switches, unified controllersWhen required travel to different client sites (once or twice per month)Utilise your troubleshooting skills to resolve issues you may not have come across beforeOpportunities to grow and progress into cloud, security, networking and moreComplete an Azure or Office 365 certification within your first 3 months (the business will pay for it)2nd Line IT Support Engineer - Essential Requirements:Driving license & a vehicle Networking protocol knowledge - DNS, DHCP, TCP/IP, the difference between a router and a switch and how to access a routerIntune - on/offboarding devicesSharePoint or OneDrive - file accessOffice 365 - mailboxes, permissions, user administration & tracing emailsStrong troubleshooting mindsetExcellent communication skills and willing to work in a fast paced and pressurised environment2nd Line IT Support Engineer - Desirable Skills:Azure and/or Office 365 certificationsWorked in an MSPFor the 2nd Line IT Support Engineer position we are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and motivated to grow and develop your skills and expertise. If you would like to be considered for the 2nd Line IT Support Engineer role, please apply in the initial instance. IT Support Engineer, 2nd Line Engineer, 2nd Line IT Support Engineer, IT Engineer

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Hybrid
Service Desk Manager - up to £32,000 - Gateshead (Hybrid)
Gateshead, Tyne and Wear
£27000 - £32000 per annum + + Benefits
Permanent

Job title: Service Desk Manager Location: Newcastle Upon Tyne Working Hours: 8:30am - 5:00pm Working style: Hybrid 4 days in the office a week Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a Service Desk Manager. The Service Desk Manager will be monitoring and managing the KPIs and performance of a team of 4.The successful Service Desk Manager will be joining an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grows and will have the opportunity to become the Head of multiple different teams.Essential skills - Service Desk ManagerPrevious managerial experienceIT backgroundKnowledge of IT Products, Security, Telecoms, IT Support, Backups and MS productsExcellent communication skills Desirable - Service Desk ManagerMSP or Telecoms experienceTroubleshooting experienceProcess drivenRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a rapidly growing organisation so please apply with your up to date CV.IT Manager / Service Desk / Management / IT Services / Microsoft / MS/ MSP / Managed Service Provider / Telecommunications / Telecoms / Backups / Security / Security / Troubleshooting /

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Workplace
IT Support Engineer - £35k - £38k - Knightsbridge (FO)
South West London, London
£35000 - £38000 per annum + + Benefits
Permanent

Job title: IT Support Engineer Location: Knightsbridge 5 days a week Start date: ASAP Working hours: 8:00am to 5:00pm Salary: £35,000 - £38,000A client of ours are looking for an IT Support Engineer to support their offices with a mixture of BAU and project work. The successful IT Support Engineer will be joining an extremely supportive organisation who continuously progress their employees and fund for certifications.They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The IT Support Engineer will have the chance to support a variety of environments and users meaning they will work with various technologies.Essential skills - IT Support Engineer: Networking knowledge - Access Ports, VLANS, TCP/IP, Patch managementEntra ID - User administration and group policiesOffice 365 emails - Creating mailboxes, managing email flow, distribution lists and security groupsIntune - Managed laptops and iOS devicesAzure - AdministrationWindows Server 2016, 2019, 2022Desirable skills - IT Support Engineer: BarracudaMicrosoft certificationsNetworking experience If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

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Workplace
IT Service Desk Analyst - up to £105/day Inside IR35
Norwich, Norfolk
£12.86 - £14.11 per hour
Contract

Job title: IT Service Desk Analyst Location: Onsite - Norwich Contract Duration: until 31st May + Ext Day rate: up to £105/day inside IR35 Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.Essential skills - IT Service Desk Analyst:Past experience in ITMS OfficeStrong communication skillsAble to work in a pressurised environmentDesirable skills - IT Service Desk Analyst:ITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Workplace
Deployment Engineer - up to £295/day Inside IR35 - Onsite
City of London, London
£225 - £295 per day + + Ext
Contract

Job Title: Deployment Engineer Job type: Contract Contract end date: 31st April + Ext Day Rate: Up to £295 a day inside IR35 Location: Central London - onsite 5 days a week Working hours: 8:00am - 5:00pm Must be able to start work immediately. We are working with a globally renowned consultancy who are looking for a Deployment Engineer to support them on their Windows and Intune rollout project. The Deployment Engineer will be required to build laptops and desktops and package and install applications. As the Deployment Engineer you will be supporting a client based in central London who have a user base of 900 users. On top of this, due to the size and reputation of the consultancy, they are always working on different projects and therefore, if you give them a good impression you will have a high chance of securing an extension and working on other projects for them in the future. Essential Skills - Deployment Engineer:Windows 10 and 11 rolloutIntune rolloutSCCMExcellent communication skills Desirable Skills - Deployment Engineer:Project Management experienceInsurance experienceIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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Hybrid
IT Service Desk Analyst - up to £285/day Inside IR35 - Hybrid
City of London, London
£190.00 - £285.00 per day
Contract

Job title: IT Service Desk AnalystLocation: Hybrid based in The City of LondonContract Duration: 3 months + ExtDay rate: up to £285/day inside IR35Working requirements: midweek, weekends, early & late hour shiftsWe are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

Read more
Hybrid
Senior Desktop Support Analyst - up to £44k - Hybrid
City of London, London
£38000 - £44000 per annum + + Benefits
Permanent

Job title: Senior Desktop Support Analyst Location: Blackfriars 3 days a week and Watford once a week Start date: ASAP Working hours: 8:30am to 5:00pm or 9:00am - 5:30pm Salary: £38,000 - £44,000 + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Senior Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Senior Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.The Senior Desktop Support Analyst will have the chance to work on projects including but not limited to office builds, data centre moves, migrations and hardware refreshes. They are seeking someone who is a quick learner and has a great attitude. The Senior Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford. Essential skills - Senior Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsIPV4 and network cablingExperience managing DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardware supportDesirable skills - Senior Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are interested in the position of Senior Desktop Support Analyst in which you will work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix /

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Desktop Support Analyst - £34k - £38k - Blackfriars / Watford
City of London, London
£34000 - £44000 per annum + + Benefits
Permanent

Job title: Desktop Support AnalystLocation: Blackfriars and Watford once a week - Hybrid 4 days in the office a weekStart date: ASAPWorking hours: 8:30am to 5:00pm or 9 - 5:30pmSalary: £34k - £38k + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition, the Desktop Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner and has a great attitude. The Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford.Essential skills - Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsKnowledge of IPV4 and network cablingKnowledge of DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardwareDesirable skills - Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix / 2nd Line /

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Hybrid
IT Service Desk Analyst - up to £245/day Inside IR35 - Hybrid
City of London, London
£190.00 - £245.00 per day
Contract

Job title: IT Service Desk Analyst Location: Hybrid based in The City of London Contract Duration: 3 months + Ext Day rate: £245/day inside IR35We are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Workplace
2nd Line IT Support Engineer - up to £39,000 + Bonus + Benefits
Loughton, Essex
£30000.00 - £39000.00 per annum + Bonus + Benefits
Permanent

Title: 2nd Line IT Support EngineerSalary: up to £39,000 + BenefitsLocation: onsite in Loughton with some travel to client site (travel costs will be covered)Contract: PermanentWorking hours: Monday to Friday - 9:30am - 6pmA family run Managed Service Provider which has significant growth plans is looking to bolster its 2nd Line support team. The 2nd Line IT Support Engineer will be working in a fast paced and pressurised environment and be given the opportunity to deal with BAU tickets, projects and get certifications and training courses funded.2nd Line IT Support Engineer - Responsibilities:Resolve tickets including but not limited to; Office 365, Azure, Intune, SharePoint, OneDrive, hardware, cyber security, DNS, DHCP, TCP/IP, routers, switches, access pointsSupport their clients across an array of industriesEscalate issues as and when requiredProject involvement could entail - server/cloud migrations, office fit outs, building routers & switches, unified controllersWhen required travel to different client sites (once or twice per month)Utilise your troubleshooting skills to resolve issues you may not have come across beforeOpportunities to grow and progress into cloud, security, networking and moreComplete an Azure or Office 365 certification within your first 3 months (the business will pay for it)2nd Line IT Support Engineer - Essential Requirements:Driving license & a vehicle Networking protocol knowledge - DNS, DHCP, TCP/IP, the difference between a router and a switch and how to access a routerIntune - on/offboarding devicesSharePoint or OneDrive - file accessOffice 365 - mailboxes, permissions, user administration & tracing emailsStrong troubleshooting mindsetExcellent communication skills and willing to work in a fast paced and pressurised environment2nd Line IT Support Engineer - Desirable Skills:Azure and/or Office 365 certificationsWorked in an MSPFor the 2nd Line IT Support Engineer position we are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and motivated to grow and develop your skills and expertise. If you would like to be considered for the 2nd Line IT Support Engineer role, please apply in the initial instance. IT Support Engineer, 2nd Line Engineer, 2nd Line IT Support Engineer, IT Engineer

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Hybrid
Service Desk Manager - up to £32,000 - Gateshead (Hybrid)
Gateshead, Tyne and Wear
£27000 - £32000 per annum + + Benefits
Permanent

Job title: Service Desk Manager Location: Newcastle Upon Tyne Working Hours: 8:30am - 5:00pm Working style: Hybrid 4 days in the office a week Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a Service Desk Manager. The Service Desk Manager will be monitoring and managing the KPIs and performance of a team of 4.The successful Service Desk Manager will be joining an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grows and will have the opportunity to become the Head of multiple different teams.Essential skills - Service Desk ManagerPrevious managerial experienceIT backgroundKnowledge of IT Products, Security, Telecoms, IT Support, Backups and MS productsExcellent communication skills Desirable - Service Desk ManagerMSP or Telecoms experienceTroubleshooting experienceProcess drivenRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a rapidly growing organisation so please apply with your up to date CV.IT Manager / Service Desk / Management / IT Services / Microsoft / MS/ MSP / Managed Service Provider / Telecommunications / Telecoms / Backups / Security / Security / Troubleshooting /

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Workplace
IT Support Engineer - £35k - £38k - Knightsbridge (FO)
South West London, London
£35000 - £38000 per annum + + Benefits
Permanent

Job title: IT Support Engineer Location: Knightsbridge 5 days a week Start date: ASAP Working hours: 8:00am to 5:00pm Salary: £35,000 - £38,000A client of ours are looking for an IT Support Engineer to support their offices with a mixture of BAU and project work. The successful IT Support Engineer will be joining an extremely supportive organisation who continuously progress their employees and fund for certifications.They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The IT Support Engineer will have the chance to support a variety of environments and users meaning they will work with various technologies.Essential skills - IT Support Engineer: Networking knowledge - Access Ports, VLANS, TCP/IP, Patch managementEntra ID - User administration and group policiesOffice 365 emails - Creating mailboxes, managing email flow, distribution lists and security groupsIntune - Managed laptops and iOS devicesAzure - AdministrationWindows Server 2016, 2019, 2022Desirable skills - IT Support Engineer: BarracudaMicrosoft certificationsNetworking experience If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV.

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Workplace
IT Service Desk Analyst - up to £105/day Inside IR35
Norwich, Norfolk
£12.86 - £14.11 per hour
Contract

Job title: IT Service Desk Analyst Location: Onsite - Norwich Contract Duration: until 31st May + Ext Day rate: up to £105/day inside IR35 Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.Essential skills - IT Service Desk Analyst:Past experience in ITMS OfficeStrong communication skillsAble to work in a pressurised environmentDesirable skills - IT Service Desk Analyst:ITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Workplace
Deployment Engineer - up to £295/day Inside IR35 - Onsite
City of London, London
£225 - £295 per day + + Ext
Contract

Job Title: Deployment Engineer Job type: Contract Contract end date: 31st April + Ext Day Rate: Up to £295 a day inside IR35 Location: Central London - onsite 5 days a week Working hours: 8:00am - 5:00pm Must be able to start work immediately. We are working with a globally renowned consultancy who are looking for a Deployment Engineer to support them on their Windows and Intune rollout project. The Deployment Engineer will be required to build laptops and desktops and package and install applications. As the Deployment Engineer you will be supporting a client based in central London who have a user base of 900 users. On top of this, due to the size and reputation of the consultancy, they are always working on different projects and therefore, if you give them a good impression you will have a high chance of securing an extension and working on other projects for them in the future. Essential Skills - Deployment Engineer:Windows 10 and 11 rolloutIntune rolloutSCCMExcellent communication skills Desirable Skills - Deployment Engineer:Project Management experienceInsurance experienceIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

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Hybrid
IT Service Desk Analyst - up to £285/day Inside IR35 - Hybrid
City of London, London
£190.00 - £285.00 per day
Contract

Job title: IT Service Desk AnalystLocation: Hybrid based in The City of LondonContract Duration: 3 months + ExtDay rate: up to £285/day inside IR35Working requirements: midweek, weekends, early & late hour shiftsWe are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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Hybrid
Senior Desktop Support Analyst - up to £44k - Hybrid
City of London, London
£38000 - £44000 per annum + + Benefits
Permanent

Job title: Senior Desktop Support Analyst Location: Blackfriars 3 days a week and Watford once a week Start date: ASAP Working hours: 8:30am to 5:00pm or 9:00am - 5:30pm Salary: £38,000 - £44,000 + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Senior Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Senior Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.The Senior Desktop Support Analyst will have the chance to work on projects including but not limited to office builds, data centre moves, migrations and hardware refreshes. They are seeking someone who is a quick learner and has a great attitude. The Senior Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford. Essential skills - Senior Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsIPV4 and network cablingExperience managing DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardware supportDesirable skills - Senior Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are interested in the position of Senior Desktop Support Analyst in which you will work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix /

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Desktop Support Analyst - £34k - £38k - Blackfriars / Watford
City of London, London
£34000 - £44000 per annum + + Benefits
Permanent

Job title: Desktop Support AnalystLocation: Blackfriars and Watford once a week - Hybrid 4 days in the office a weekStart date: ASAPWorking hours: 8:30am to 5:00pm or 9 - 5:30pmSalary: £34k - £38k + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition, the Desktop Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner and has a great attitude. The Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford.Essential skills - Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsKnowledge of IPV4 and network cablingKnowledge of DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardwareDesirable skills - Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix / 2nd Line /

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Hybrid
IT Service Desk Analyst - up to £245/day Inside IR35 - Hybrid
City of London, London
£190.00 - £245.00 per day
Contract

Job title: IT Service Desk Analyst Location: Hybrid based in The City of London Contract Duration: 3 months + Ext Day rate: £245/day inside IR35We are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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