Workplace
Senior IT Support Engineer - up to £40,000 - Milton Keynes
Milton Keynes, Buckinghamshire
£33000.00 - £40000.00 per annum + Bonus + Benefits
Permanent
Senior IT Support EngineerSalary: up to £40,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them. In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premOffice 365 - email supportIntune - iOS device managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender)Any relevant qqualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. IT Support Engineer, IT Engineer, System Administrator, 2nd/3rd Line Engineer, 2nd Line Engineer