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Job Title: Deployment Engineer Job type: Contract Contract end date: 31st April + Ext Day Rate: Up to £295 a day inside IR35 Location: Central London - onsite 5 days a week Working hours: 8:00am - 5:00pm Must be able to start work immediately. We are working with a globally renowned consultancy who are looking for a Deployment Engineer to support them on their Windows and Intune rollout project. The Deployment Engineer will be required to build laptops and desktops and package and install applications. As the Deployment Engineer you will be supporting a client based in central London who have a user base of 900 users. On top of this, due to the size and reputation of the consultancy, they are always working on different projects and therefore, if you give them a good impression you will have a high chance of securing an extension and working on other projects for them in the future. Essential Skills - Deployment Engineer:Windows 10 and 11 rolloutIntune rolloutSCCMExcellent communication skills Desirable Skills - Deployment Engineer:Project Management experienceInsurance experienceIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

Senior Developer - UKIC DV - ContractRate: £650 to £700 per dayLocation: LondonDuration: 6 months (extendable)IR35: InsideThe role:A leading Government client is seeking to appoint a Senior Developer, to provide Technical Leadership and set the technical direction, for highly motivated and talented development teams.The Role would be London based and active DV Clearance is required. 6-month initial contract (extendable).Essential Criteria:Significant experience of modern development languages (e.g. Java, Python, Go etc) with code written to a common standard.Able to lead and mentor development teams.Infrastructure as CodeCloud technologies (either AWS, GCP, Azure)Expertise in translating user requirements into technical requirements.Excellent interpersonal skills and able to communicate with Clients, Senior Management and software engineersExperience of using Kubernetes and/or OpenShift as a deployment platform and day-to-day development environment.Understanding of and experience with Modern DevOps methodology and technologies.Automation/configuration management (i.e. Ansible) If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Service Desk AnalystLocation: Hybrid based in The City of LondonContract Duration: 3 months + ExtDay rate: up to £285/day inside IR35Working requirements: midweek, weekends, early & late hour shiftsWe are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

ServiceNow Project Manager - SC Cleared - ContractIR35: OutsideRate: Up to £465 per dayDuration: 6 monthsLocation: Hybrid / Milton KeynesThe role:A leading Government Institution are seeking a Senior Project Manager, with extensive experience in planning and delivering medium complexity, ServiceNow platforms.The delivery is centred around delivering an upper tier hosting product with several customer funded delivery projects as dependenciesExperience Requirements:Extensive experience in planning and delivering medium complexity, ServiceNow or other ITSM platformsDemonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologiesSignificant experience in managing project budgets from a supplier perspectiveProven track record of successfully delivering multiple simultaneous projects within agreed timescales and budgetsA Customer centric approach with demonstrable ability to manage and influence customer's and key stakeholders expectationsIf you are available and interested, please apply in the first instance and you will be contacted to discuss further

Title: Debt Recovery AgentSalary: up to £32,000 + BenefitsLocation: remote start but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Debt Recovery Agent is required by an energy supplier which has extensive growth plans. The Debt Recovery Agent will take ownership of key financial and debt recovery processes and also supporting financial administration.The role of Debt Recovery Agent requires a detail-oriented, proactive professional with a strong understanding of financial reconciliation, invoicing, and debt collection, as well as excellent communication and organisational skills.Debt Recovery Agent - Responsibilities:Bank Reconciliation: Reconcile bank accounts using Xero, ensuring accuracy and timely reporting.Invoice Management: Oversee the full invoice lifecycle, including issuing, monitoring, and resolving any discrepancies.Query Resolution: Handle finance-related queries from both internal teams and external stakeholders efficiently.Payment Scheduling: Ensure accurate and timely scheduling of payments within the banking systems.Debt Collection: Conduct customer outreach via phone to recover overdue payments and reduce outstanding balances.Direct Debit Management: Oversee Direct Debit review processes, ensuring accurate tracking and processing.Failed Payments & Cancellations: Monitor and manage cancelled Direct Debits and failed payments to minimise bad debt.Dunning Process Oversight: Implement and manage the dunning process, ensuring adherence to company policies while maintaining positive customer relationships.CCJ Administration: Administer and manage County Court Judgment (CCJ) cases, including initiation, follow-ups, and resolution.Debt Recovery Agent - Essential Requirements:Proven experience in finance and/or debt recoveryStrong proficiency in financial softwareExcellent communication skills (written and verbal) to effectively manage customer and stakeholder queries.Highly organised with the ability to handle multiple priorities while maintaining accuracy.Debt Recovery Agent - Desirable Skills:Energy or commodities sectorExperience with Xero is highly desirableKnowledge of CCJ processes and debt recovery regulationsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Debt Recovery Agent role, please apply in the initial instance. Debt Recovery Agent, Debt and Financial Controller, Collections Agent, Credit Controller, Financial Agent, Debt Agent, Debt Recovery Controller

Job title: Senior Desktop Support Analyst Location: Blackfriars 3 days a week and Watford once a week Start date: ASAP Working hours: 8:30am to 5:00pm or 9:00am - 5:30pm Salary: £38,000 - £44,000 + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Senior Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Senior Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.The Senior Desktop Support Analyst will have the chance to work on projects including but not limited to office builds, data centre moves, migrations and hardware refreshes. They are seeking someone who is a quick learner and has a great attitude. The Senior Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford. Essential skills - Senior Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsIPV4 and network cablingExperience managing DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardware supportDesirable skills - Senior Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are interested in the position of Senior Desktop Support Analyst in which you will work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix /

Job title: Desktop Support AnalystLocation: Blackfriars and Watford once a week - Hybrid 4 days in the office a weekStart date: ASAPWorking hours: 8:30am to 5:00pm or 9 - 5:30pmSalary: £34k - £38k + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition, the Desktop Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner and has a great attitude. The Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford.Essential skills - Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsKnowledge of IPV4 and network cablingKnowledge of DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardwareDesirable skills - Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix / 2nd Line /

Involved have partnered with a leading insurance company in Abu Dhabi to hire a Head of AI/ML to drive innovation, enhance data-driven decision-making, and lead AI and analytics initiatives. This role is essential for shaping the company's AI strategy, developing scalable solutions, and integrating business intelligence capabilities to optimize operations and customer insights. About the role:Provide technical leadership and strategic direction across AI, ML, and business intelligence functions.Architect and build a full ML platform and infrastructure to ensure scalability and operational efficiency.Develop and implement advanced analytics models to enhance business decision-making, customer segmentation, fraud detection, and risk assessment.Lead a team of AI/ML engineers, MLOps, and data engineers to build, deploy, and maintain end-to-end ML models.Oversee data integration, feature engineering, and the development of feature stores to support AI-driven solutions.Collaborate with business leaders to translate company objectives into actionable AI and BI solutions.Define best practices for AI/ML development, deployment, and lifecycle management.Leverage predictive analytics, statistical modeling, and machine learning techniques to optimize pricing strategies and customer engagement.Drive innovation in areas such as NLP, computer vision, generative AI, and reinforcement learning.Ensure compliance with industry regulations and data governance standards. About You:5+ years of hands-on experience designing and implementing ML models and analytics solutions at scale, ideally in the Insurance field.Strong background in AI/ML fundamentals, data science, and software engineering.Expertise in business intelligence tools (Power BI, Tableau, Looker) and data warehousing.Proven experience building AI-driven solutions for financial services, insurance, or similar industries.Commercial experience in cloud-based AI architecture (AWS, Azure, or GCP).Proficiency in programming languages such as Python, R, or Scala.Advanced knowledge of statistical modeling, predictive analytics, and deep learning frameworks (TensorFlow, PyTorch, Scikit-learn).Experience with feature stores, AutoML, and MLOps practices.Strong leadership skills with the ability to mentor teams and drive a data-driven culture.PhD or Master's in Machine Learning, Data Science, Computer Science, or related field preferred.

Project Manager - ServiceNow - SC Cleared - Outside IR35IR35: OutsideRate: Up to £465 per dayDuration: 6 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:A leading Central Government Institution are seeking a Senior Project Manager, with extensive experience in planning and delivering medium complexity, ServiceNow platforms.The delivery is centred around delivering an upper tier hosting product with several customer funded delivery projects as dependenciesExperience Requirements:Extensive experience in planning and delivering medium complexity, ServiceNow or other ITSM platformsDemonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologiesSignificant experience in managing project budgets from a supplier perspectiveProven track record of successfully delivering multiple simultaneous projects within agreed timescales and budgetsA Customer centric approach with demonstrable ability to manage and influence customer's and key stakeholders expectationsIf you are available and interested, please apply in the first instance and you will be contacted to discuss further

Job Title: Deployment Engineer Job type: Contract Contract end date: 31st April + Ext Day Rate: Up to £295 a day inside IR35 Location: Central London - onsite 5 days a week Working hours: 8:00am - 5:00pm Must be able to start work immediately. We are working with a globally renowned consultancy who are looking for a Deployment Engineer to support them on their Windows and Intune rollout project. The Deployment Engineer will be required to build laptops and desktops and package and install applications. As the Deployment Engineer you will be supporting a client based in central London who have a user base of 900 users. On top of this, due to the size and reputation of the consultancy, they are always working on different projects and therefore, if you give them a good impression you will have a high chance of securing an extension and working on other projects for them in the future. Essential Skills - Deployment Engineer:Windows 10 and 11 rolloutIntune rolloutSCCMExcellent communication skills Desirable Skills - Deployment Engineer:Project Management experienceInsurance experienceIf you are interested in this brilliant opportunity that also has the chance for extensions, then please apply with a copy of your most up to date CV.

Senior Developer - UKIC DV - ContractRate: £650 to £700 per dayLocation: LondonDuration: 6 months (extendable)IR35: InsideThe role:A leading Government client is seeking to appoint a Senior Developer, to provide Technical Leadership and set the technical direction, for highly motivated and talented development teams.The Role would be London based and active DV Clearance is required. 6-month initial contract (extendable).Essential Criteria:Significant experience of modern development languages (e.g. Java, Python, Go etc) with code written to a common standard.Able to lead and mentor development teams.Infrastructure as CodeCloud technologies (either AWS, GCP, Azure)Expertise in translating user requirements into technical requirements.Excellent interpersonal skills and able to communicate with Clients, Senior Management and software engineersExperience of using Kubernetes and/or OpenShift as a deployment platform and day-to-day development environment.Understanding of and experience with Modern DevOps methodology and technologies.Automation/configuration management (i.e. Ansible) If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: IT Service Desk AnalystLocation: Hybrid based in The City of LondonContract Duration: 3 months + ExtDay rate: up to £285/day inside IR35Working requirements: midweek, weekends, early & late hour shiftsWe are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.Essential skills - IT Service Desk Analyst:Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, TeamsCustomer Service experienceActive Directory experiencePrevious experience working for a professional services environmentStrong communication skillPassion for ITDynamic thinkerFast learnerWindows 10 experience Desirable skills - IT Service Desk Analyst:Networking experienceExperience using ServiceNowExperience escalating ticketsExperience with IntuneExperience with AzureAirWatch experienceSymantec Enterprise Vault experienceHardware support including PCs, Surface Pro, Screens, Monitors, PrintersITIL certificationIf you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

ServiceNow Project Manager - SC Cleared - ContractIR35: OutsideRate: Up to £465 per dayDuration: 6 monthsLocation: Hybrid / Milton KeynesThe role:A leading Government Institution are seeking a Senior Project Manager, with extensive experience in planning and delivering medium complexity, ServiceNow platforms.The delivery is centred around delivering an upper tier hosting product with several customer funded delivery projects as dependenciesExperience Requirements:Extensive experience in planning and delivering medium complexity, ServiceNow or other ITSM platformsDemonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologiesSignificant experience in managing project budgets from a supplier perspectiveProven track record of successfully delivering multiple simultaneous projects within agreed timescales and budgetsA Customer centric approach with demonstrable ability to manage and influence customer's and key stakeholders expectationsIf you are available and interested, please apply in the first instance and you will be contacted to discuss further

Title: Debt Recovery AgentSalary: up to £32,000 + BenefitsLocation: remote start but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Debt Recovery Agent is required by an energy supplier which has extensive growth plans. The Debt Recovery Agent will take ownership of key financial and debt recovery processes and also supporting financial administration.The role of Debt Recovery Agent requires a detail-oriented, proactive professional with a strong understanding of financial reconciliation, invoicing, and debt collection, as well as excellent communication and organisational skills.Debt Recovery Agent - Responsibilities:Bank Reconciliation: Reconcile bank accounts using Xero, ensuring accuracy and timely reporting.Invoice Management: Oversee the full invoice lifecycle, including issuing, monitoring, and resolving any discrepancies.Query Resolution: Handle finance-related queries from both internal teams and external stakeholders efficiently.Payment Scheduling: Ensure accurate and timely scheduling of payments within the banking systems.Debt Collection: Conduct customer outreach via phone to recover overdue payments and reduce outstanding balances.Direct Debit Management: Oversee Direct Debit review processes, ensuring accurate tracking and processing.Failed Payments & Cancellations: Monitor and manage cancelled Direct Debits and failed payments to minimise bad debt.Dunning Process Oversight: Implement and manage the dunning process, ensuring adherence to company policies while maintaining positive customer relationships.CCJ Administration: Administer and manage County Court Judgment (CCJ) cases, including initiation, follow-ups, and resolution.Debt Recovery Agent - Essential Requirements:Proven experience in finance and/or debt recoveryStrong proficiency in financial softwareExcellent communication skills (written and verbal) to effectively manage customer and stakeholder queries.Highly organised with the ability to handle multiple priorities while maintaining accuracy.Debt Recovery Agent - Desirable Skills:Energy or commodities sectorExperience with Xero is highly desirableKnowledge of CCJ processes and debt recovery regulationsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Debt Recovery Agent role, please apply in the initial instance. Debt Recovery Agent, Debt and Financial Controller, Collections Agent, Credit Controller, Financial Agent, Debt Agent, Debt Recovery Controller

Job title: Senior Desktop Support Analyst Location: Blackfriars 3 days a week and Watford once a week Start date: ASAP Working hours: 8:30am to 5:00pm or 9:00am - 5:30pm Salary: £38,000 - £44,000 + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Senior Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Senior Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.The Senior Desktop Support Analyst will have the chance to work on projects including but not limited to office builds, data centre moves, migrations and hardware refreshes. They are seeking someone who is a quick learner and has a great attitude. The Senior Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford. Essential skills - Senior Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsIPV4 and network cablingExperience managing DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardware supportDesirable skills - Senior Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are interested in the position of Senior Desktop Support Analyst in which you will work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix /

Job title: Desktop Support AnalystLocation: Blackfriars and Watford once a week - Hybrid 4 days in the office a weekStart date: ASAPWorking hours: 8:30am to 5:00pm or 9 - 5:30pmSalary: £34k - £38k + Benefits + BonusWe are working with a Managed Service Provider who are looking for a Desktop Support Analyst to support their clients with a mixture of BAU and project work. The successful Desktop Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition, the Desktop Support Analyst will become part of a social and supportive team. They are seeking someone who is a quick learner and has a great attitude. The Desktop Support Analyst will be required to commute to client sites twice a week, one being in Watford.Essential skills - Desktop Support Analyst: Entra ID - user admin, changing settings within group policiesStrong knowledge around Windows 10 and 11Exchange Online - User administration, licensing applicationsKnowledge of IPV4 and network cablingKnowledge of DHCP and patching portsExperience working for a Managed Service Provider or multi customer environmentEnterprise hardwareDesirable skills - Desktop Support Analyst: SophosDarktaceMimecastIntuneCitrix If you are keen to work with a variety of technologies and expand your skillset then please apply with a copy of your most up to date CV. Azure AD / Azure Active Directory / AAD / Entra / 365 / Office 365 / Windows 10 / Windows 11 / W10 / W11 / Exchange / Networking / cabling / patching / patch / DHCP / Cyber / Intune / Sophos / Mimecast / Intune / Citrix / 2nd Line /

Involved have partnered with a leading insurance company in Abu Dhabi to hire a Head of AI/ML to drive innovation, enhance data-driven decision-making, and lead AI and analytics initiatives. This role is essential for shaping the company's AI strategy, developing scalable solutions, and integrating business intelligence capabilities to optimize operations and customer insights. About the role:Provide technical leadership and strategic direction across AI, ML, and business intelligence functions.Architect and build a full ML platform and infrastructure to ensure scalability and operational efficiency.Develop and implement advanced analytics models to enhance business decision-making, customer segmentation, fraud detection, and risk assessment.Lead a team of AI/ML engineers, MLOps, and data engineers to build, deploy, and maintain end-to-end ML models.Oversee data integration, feature engineering, and the development of feature stores to support AI-driven solutions.Collaborate with business leaders to translate company objectives into actionable AI and BI solutions.Define best practices for AI/ML development, deployment, and lifecycle management.Leverage predictive analytics, statistical modeling, and machine learning techniques to optimize pricing strategies and customer engagement.Drive innovation in areas such as NLP, computer vision, generative AI, and reinforcement learning.Ensure compliance with industry regulations and data governance standards. About You:5+ years of hands-on experience designing and implementing ML models and analytics solutions at scale, ideally in the Insurance field.Strong background in AI/ML fundamentals, data science, and software engineering.Expertise in business intelligence tools (Power BI, Tableau, Looker) and data warehousing.Proven experience building AI-driven solutions for financial services, insurance, or similar industries.Commercial experience in cloud-based AI architecture (AWS, Azure, or GCP).Proficiency in programming languages such as Python, R, or Scala.Advanced knowledge of statistical modeling, predictive analytics, and deep learning frameworks (TensorFlow, PyTorch, Scikit-learn).Experience with feature stores, AutoML, and MLOps practices.Strong leadership skills with the ability to mentor teams and drive a data-driven culture.PhD or Master's in Machine Learning, Data Science, Computer Science, or related field preferred.

Project Manager - ServiceNow - SC Cleared - Outside IR35IR35: OutsideRate: Up to £465 per dayDuration: 6 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:A leading Central Government Institution are seeking a Senior Project Manager, with extensive experience in planning and delivering medium complexity, ServiceNow platforms.The delivery is centred around delivering an upper tier hosting product with several customer funded delivery projects as dependenciesExperience Requirements:Extensive experience in planning and delivering medium complexity, ServiceNow or other ITSM platformsDemonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologiesSignificant experience in managing project budgets from a supplier perspectiveProven track record of successfully delivering multiple simultaneous projects within agreed timescales and budgetsA Customer centric approach with demonstrable ability to manage and influence customer's and key stakeholders expectationsIf you are available and interested, please apply in the first instance and you will be contacted to discuss further