Service Desk Analyst - £40,000 + Benefits - London/Hybrid

Senior IT Support EngineerSalary: up to £40,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them. In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premOffice 365 - email supportIntune - iOS device managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender)Any relevant qqualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. IT Support Engineer, IT Engineer, System Administrator, 2nd/3rd Line Engineer, 2nd Line Engineer

Our client is a high-growth leader in the q-commerce industry, redefining fast, reliable e-commerce solutions. They are hiring a strategic Head of Engineering to lead their engineering teams and drive technological excellence.About the Role:Lead and manage cross-functional engineering teams (platform, mobile, data, infrastructure).Drive technology strategy, ensuring systems are scalable, efficient, and customer-focused.Spearhead innovation, integrating new technologies to enhance products and operations.Work closely with product and leadership teams to align engineering efforts with business objectives.Foster a high-performance, collaborative culture, optimizing workflows and engineering processes.About you:10+ years of engineering experience, with at least 5 years in senior leadership roles.Proven experience in managing engineering teams in fast-paced, high-growth environments (preferably q-commerce, e-commerce, or logistics).Strong expertise in modern technologies (cloud, microservices, DevOps, AI/ML).Exceptional leadership, problem-solving, and communication skills.

Job title: IT Support Engineer Salary: £35,000-£37,000 Location: Finsbury park - Fully onsite with travel to Manchester once a month - fully expensed Working hours: 9am - 5pmWe are working with a firm based in Finsbury park who are on the hunt for an IT Support Engineer who will have the opportunity to expand on their skillset in the cloud and infrastructure areas.The IT Support Engineer will be the 1st point of contact supporting a user base of 120 users face to face and remotely in a team of 2. As the IT Support Engineer you will also have the chance to work on projects such as cloud migrations and laptop refreshes.Essential skills - IT Support Engineer:Windows 10/11 - troubleshooting experienceOffice 365 supportVMware, Citrix or Hyper-V - knowledgeHardware supportActive Directory - user administration & editing group policiesNetworking - knowledgeClear communication skills Desirable skills - IT Support Engineer:VMware experienceAntivirus experienceIndustry experienceExperience supporting Dell and HP devicesMac and Apple device support experienceExperience with Architecture software (Newforma, PDQ Deploy / inventory, Union Square, Open Asset, Revit, Autocad, V-Ray, Sketchup)Any Microsoft and/or ITIL certifications If you are interested in this vacancy then please apply with a copy of your most up to date CV. IT Support / O365 / Office 365 / 365 / AD / Active Directory / GPO / Group Policy / Virtualisation / VM / VMware / Citrix / Hyper-V / Network / Switches / Router / VPN / Dell / HP / Antivirus / Webroot / Mac / Apple / iPhone / ITIL / Microsoft / 1st line / 2nd line / Service Desk / Helpdesk / Deskside

Role: 1st Line Telecoms Support Engineer Salary: £23,500 to £25,000 + Benefits Location: Newcastle Upon Tyne Working style: Fully Onsite during probation (3 months). After probation it will be hybrid 3 days in the office 2 days from home Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a 1st Line Support Engineer. The 1st Line Support Engineer will be the first point of contact for any issues relating to Desktop, VOIP, telephony and networking issues.The successful 1st Line Telecoms Support Engineer will be joining an organisation who are keen on internal progression. They will give the 1st Line Support Engineer the opportunity to progress into the 2nd Line / 3rd Line team or the networking team.Essential skills - 1st Line Telecoms Support EngineerNetworking - Basic troubleshooting, Switches and Routers, knowing how they work, provisioning of RouterOffice 365 administrationBroadband line troubleshootingVOIP/ telephony experienceCloud Phone systems experienceHardware troubleshooting - handsets Desirable - 1st Line Telecoms Support EngineerMSP experienceExperience working on physical systemsGood phone manner This is a great opportunity for you to progress your career and gain a solid experience in the IT industry so please apply with your up to date CV.1st Line / IT Support / Service Desk / Helpdesk / IT Support Analyst / IT / VOIP / Voice Over Internet Protocol / Voice IP / Telephony / Network / Networking / Switches / Switch / Route / Router / Phone Systems / Hardware / Handset / Broadband

As the Head of Data Analytics at this prominent UAE-based conglomerate, you will lead the charge in transforming raw data into strategic insights that drive key business decisions and support long-term growth. Your role will involve shaping and executing the group's data strategy, integrating analytics across all levels of the organization, and ensuring that data is leveraged as a vital asset to enhance performance and inform strategic objectives.About the role:Develop and execute a robust data and reporting strategy that aligns with the group's objectives, empowering informed decision-making and driving measurable business outcomes.Cultivate a data-driven culture across the organization, highlighting the strategic value of analytics at all levels.Lead the design and implementation of intuitive dashboards, reports, and KPIs that provide a unified view of business performance and enable data-driven actions.Ensure the integrity, quality, and security of data by overseeing frameworks that comply with regional regulations and best practices.Stay ahead of the curve on emerging data technologies, ensuring timely and cost-effective delivery of data initiatives.Manage, mentor, and inspire a high-performing team to deliver impactful analytics solutions while fostering professional growth and development. About you:Proven experience in senior data management, analytics, and business intelligence roles.Technical expertise in tools such as SQL, Python, R, Tableau, and Power BI, combined with knowledge of data warehousing, ETL, and advanced analytics techniques.The ability to align data strategies with business goals, translating complex data into actionable insights for senior leaders and teams.Strong leadership skills to inspire teams and build cross-functional stakeholder relationships.A track record of fostering a data-driven culture that enables organizational growth and transformation

Senior Communications Officer - £365 per day - Outside IR35Rate: £365 per dayIR35: OutsideDuration: 12 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:As a Senior Communications Officer, you will drive the implementation of the Communications Strategy, enhancing the quality and impact of the internal, external communications and marketing effort, through the use of digital technology, producing visual, engaging and easier to access collateral, essential to enhancing the organisation's standing as a technology and security leader.This is a 12-month engagement, Outside IR35 and will require SC Clearance.Experience & Responsibilities:Strong understanding of internal, external communications and/or marketing, appropriate channels, strategies and employee / stakeholder engagement best practicePrior Government experience in CommunicationsAble to influence senior leaders, stakeholders, build and maintain constructive alliancesInnovative / creative flair for creating digital content, an understanding of data evaluation and, where necessary, search optimisation (SEO) techniques.Experience of strategic planning, the use of horizon scanning tools to gather and analyse information to inform the plot for strategies, core narratives and activities.Strong decision-making, copywriting, proofing, editing, coaching, leadership skills, and a creative mind-setSupporting the Communications Managers in developing and delivering their communications strategies, using the OASIS method and other standard practices (such as GCS guidance 'Evaluating Government Communication Activity)Experience of video / graphics packages, e.g. Adobe Creative Suite, Final Cut ProIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior DevOps Engineer - SC Cleared - Remote - ContractRate: £750 per dayDuration: 12 months extendableLocation: RemoteIR35: InsideThe role:A leading Central Government Institution are seeking an experienced Senior DevOps Engineer to join a high-profile project. This is an initial 12-month contract, Inside IR35 and requiring active SC Clearance.Skills / Experience Requirements:Kubernetes/DockerAWS Services (such as EC2/SQS/SNS)JenkinsCommand line skillsCreation of pipelinesTerraform scriptsGit/SVNDebug SkillsDesirable experienceAnsible scriptingHelm ChartsConcourse CIVaultRedhat SSOIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job Title: 2x EPR Project Managers Location: Norwich - Hybrid Day Rate: £285.00 per day inside IR35 Department: Digital Health (EPR)Duration: 6 months - high possibilities of extensionsWorking hours: between 8:00am - 6:00pm - 7.5 hoursAbout the EPR Project Manager Roles:As an EPR Technical Project Manager, you will play a key role in the development and implementation of a comprehensive Electronic Patient Record (EPR) system. Working across multiple organisations, you will lead sub-projects in areas such as infrastructure, data migration, interfaces and security. This role requires strong project management skills to oversee governance, mitigate risks and ensure timely delivery within budget. You will collaborate with technical, operational and clinical teams to deliver this transformation.Key Skills and Experience for the Project Managers:Significant experience managing large-scale, complex projects with a focus on delivering measurable improvements.Proficiency in project governance, risk management and benefits realisation planning.Strong understanding of technical environments, including infrastructure and data management.Proven ability to analyse complex data and develop actionable strategies.Experience in change management and influencing diverse teams to adopt new technologies and processes.Excellent communication skills, with the ability to present complex information clearly to stakeholders.Ability to manage competing priorities and adjust plans to meet evolving programme needs.Familiarity with NHS Digital deliverables and the national modernisation agenda.Desirable Skills for the Project Managers:ITIL Foundation Certificate or equivalent experience in service management principlesExperience developing policies and ensuring compliance with project standardsIf you are interested in the EPR Project Manager contract, then please apply with a copy of your most up to date CV.

We have partnered with a fintech client in Dubai to hire a Golang Engineer to join their team.About the role:Design and implement key business systems, ensuring high performance, scalability, and reliability.Collaborate closely with cross-functional teams, including product and front-end developers, to iterate quickly and improve business functionalities.Optimize backend infrastructure, focusing on microservices, API development, and efficient data management.Write high-quality, maintainable code, perform code reviews, and enforce coding standards to ensure technical excellence.Tackle complex technical issues related to high-concurrency, low-latency, and large-scale data processing.Mentor team members, share technical best practices, and drive continuous improvement in development processes.Ensure the ongoing stability and performance of existing systems through proactive maintenance and optimization. About you:Over 5 years of backend development experience, with at least 3 years of hands-on experience in Golang.Strong knowledge of data structures, algorithms, and system design, with a focus on performance optimization.Proficient in designing and building microservices-based architectures, and experienced with technologies like gRPC, RESTful APIs, and message queues.Expertise in database management and optimization, both SQL and NoSQL, with experience handling large-scale data workflows.Deep understanding of distributed systems, particularly in high-concurrency environments.

Senior IT Support EngineerSalary: up to £40,000 + Bonus + BenefitsLocation: onsite in Milton KeynesWorking Hours: 40 hour working weekContract: Permanent An industry-leading business is looking to hire a Senior IT Support Engineer as they look to expand their support team. The Senior IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them. In the role of Senior IT Support Engineer, you will be supporting individuals across all levels of the business over the phone, remotely or face to face. The Senior IT Support Engineer will also get the chance to work on an array of projects including but not limited to; conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades and implementing new technology/equipment.Furthermore, the Senior IT Support Engineer will be given the opportunity to grow and develop their career in other areas of IT, progressing to an Infrastructure or Modern Workplace Engineer or even becoming a Team Leader/Manager.Responsibilities for the Senior IT Support Engineer:Deliver projects - conditional access rollouts, hardware upgrades and refreshes, Windows 10 -> 11 upgrades, implementing new technology/equipment and moreFocus on resolving 2nd line tickets but willing to resolve 1st and 3rd line issues when requiredPerform system administration tasksSupport individuals across all levels in the businessProvide support over the phone, remotely or face to faceMentor and give guidance to junior EngineersImplement and support IT security controlsCreate and update documentationProvide out of hours and weekend support where requiredEssential Skills for the Senior IT Support Engineer:Coached/mentored staff in the past or led a projectAzure - onboard devices & group policies for Azure AD/On-premOffice 365 - email supportIntune - iOS device managementWindows 10 or 11Networking (DHCP/DNS, TCP/IP) - troubleshootingCreate and update documentationSoft skills - strong communicator, team player, can do attitude, willing to muck in and do what is required, fast learner, take responsibility & independentDesirable Skills for the Senior IT Support Engineer:Experience with - Lenovo hardware, Endpoint controls (firewalls, BitLocker, MS Defender)Any relevant qqualificationsPast experience working in an MSPIf you are interested in the Senior IT Support Engineer vacancy which will provide training, project exposure and the chance to progress within this globally renowned business, please apply in the immediate instance. IT Support Engineer, IT Engineer, System Administrator, 2nd/3rd Line Engineer, 2nd Line Engineer

Our client is a high-growth leader in the q-commerce industry, redefining fast, reliable e-commerce solutions. They are hiring a strategic Head of Engineering to lead their engineering teams and drive technological excellence.About the Role:Lead and manage cross-functional engineering teams (platform, mobile, data, infrastructure).Drive technology strategy, ensuring systems are scalable, efficient, and customer-focused.Spearhead innovation, integrating new technologies to enhance products and operations.Work closely with product and leadership teams to align engineering efforts with business objectives.Foster a high-performance, collaborative culture, optimizing workflows and engineering processes.About you:10+ years of engineering experience, with at least 5 years in senior leadership roles.Proven experience in managing engineering teams in fast-paced, high-growth environments (preferably q-commerce, e-commerce, or logistics).Strong expertise in modern technologies (cloud, microservices, DevOps, AI/ML).Exceptional leadership, problem-solving, and communication skills.

Job title: IT Support Engineer Salary: £35,000-£37,000 Location: Finsbury park - Fully onsite with travel to Manchester once a month - fully expensed Working hours: 9am - 5pmWe are working with a firm based in Finsbury park who are on the hunt for an IT Support Engineer who will have the opportunity to expand on their skillset in the cloud and infrastructure areas.The IT Support Engineer will be the 1st point of contact supporting a user base of 120 users face to face and remotely in a team of 2. As the IT Support Engineer you will also have the chance to work on projects such as cloud migrations and laptop refreshes.Essential skills - IT Support Engineer:Windows 10/11 - troubleshooting experienceOffice 365 supportVMware, Citrix or Hyper-V - knowledgeHardware supportActive Directory - user administration & editing group policiesNetworking - knowledgeClear communication skills Desirable skills - IT Support Engineer:VMware experienceAntivirus experienceIndustry experienceExperience supporting Dell and HP devicesMac and Apple device support experienceExperience with Architecture software (Newforma, PDQ Deploy / inventory, Union Square, Open Asset, Revit, Autocad, V-Ray, Sketchup)Any Microsoft and/or ITIL certifications If you are interested in this vacancy then please apply with a copy of your most up to date CV. IT Support / O365 / Office 365 / 365 / AD / Active Directory / GPO / Group Policy / Virtualisation / VM / VMware / Citrix / Hyper-V / Network / Switches / Router / VPN / Dell / HP / Antivirus / Webroot / Mac / Apple / iPhone / ITIL / Microsoft / 1st line / 2nd line / Service Desk / Helpdesk / Deskside

Role: 1st Line Telecoms Support Engineer Salary: £23,500 to £25,000 + Benefits Location: Newcastle Upon Tyne Working style: Fully Onsite during probation (3 months). After probation it will be hybrid 3 days in the office 2 days from home Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider who are looking to bring in a 1st Line Support Engineer. The 1st Line Support Engineer will be the first point of contact for any issues relating to Desktop, VOIP, telephony and networking issues.The successful 1st Line Telecoms Support Engineer will be joining an organisation who are keen on internal progression. They will give the 1st Line Support Engineer the opportunity to progress into the 2nd Line / 3rd Line team or the networking team.Essential skills - 1st Line Telecoms Support EngineerNetworking - Basic troubleshooting, Switches and Routers, knowing how they work, provisioning of RouterOffice 365 administrationBroadband line troubleshootingVOIP/ telephony experienceCloud Phone systems experienceHardware troubleshooting - handsets Desirable - 1st Line Telecoms Support EngineerMSP experienceExperience working on physical systemsGood phone manner This is a great opportunity for you to progress your career and gain a solid experience in the IT industry so please apply with your up to date CV.1st Line / IT Support / Service Desk / Helpdesk / IT Support Analyst / IT / VOIP / Voice Over Internet Protocol / Voice IP / Telephony / Network / Networking / Switches / Switch / Route / Router / Phone Systems / Hardware / Handset / Broadband

As the Head of Data Analytics at this prominent UAE-based conglomerate, you will lead the charge in transforming raw data into strategic insights that drive key business decisions and support long-term growth. Your role will involve shaping and executing the group's data strategy, integrating analytics across all levels of the organization, and ensuring that data is leveraged as a vital asset to enhance performance and inform strategic objectives.About the role:Develop and execute a robust data and reporting strategy that aligns with the group's objectives, empowering informed decision-making and driving measurable business outcomes.Cultivate a data-driven culture across the organization, highlighting the strategic value of analytics at all levels.Lead the design and implementation of intuitive dashboards, reports, and KPIs that provide a unified view of business performance and enable data-driven actions.Ensure the integrity, quality, and security of data by overseeing frameworks that comply with regional regulations and best practices.Stay ahead of the curve on emerging data technologies, ensuring timely and cost-effective delivery of data initiatives.Manage, mentor, and inspire a high-performing team to deliver impactful analytics solutions while fostering professional growth and development. About you:Proven experience in senior data management, analytics, and business intelligence roles.Technical expertise in tools such as SQL, Python, R, Tableau, and Power BI, combined with knowledge of data warehousing, ETL, and advanced analytics techniques.The ability to align data strategies with business goals, translating complex data into actionable insights for senior leaders and teams.Strong leadership skills to inspire teams and build cross-functional stakeholder relationships.A track record of fostering a data-driven culture that enables organizational growth and transformation

Senior Communications Officer - £365 per day - Outside IR35Rate: £365 per dayIR35: OutsideDuration: 12 monthsLocation: Remote with up to 3 days per week in Milton KeynesThe role:As a Senior Communications Officer, you will drive the implementation of the Communications Strategy, enhancing the quality and impact of the internal, external communications and marketing effort, through the use of digital technology, producing visual, engaging and easier to access collateral, essential to enhancing the organisation's standing as a technology and security leader.This is a 12-month engagement, Outside IR35 and will require SC Clearance.Experience & Responsibilities:Strong understanding of internal, external communications and/or marketing, appropriate channels, strategies and employee / stakeholder engagement best practicePrior Government experience in CommunicationsAble to influence senior leaders, stakeholders, build and maintain constructive alliancesInnovative / creative flair for creating digital content, an understanding of data evaluation and, where necessary, search optimisation (SEO) techniques.Experience of strategic planning, the use of horizon scanning tools to gather and analyse information to inform the plot for strategies, core narratives and activities.Strong decision-making, copywriting, proofing, editing, coaching, leadership skills, and a creative mind-setSupporting the Communications Managers in developing and delivering their communications strategies, using the OASIS method and other standard practices (such as GCS guidance 'Evaluating Government Communication Activity)Experience of video / graphics packages, e.g. Adobe Creative Suite, Final Cut ProIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Senior DevOps Engineer - SC Cleared - Remote - ContractRate: £750 per dayDuration: 12 months extendableLocation: RemoteIR35: InsideThe role:A leading Central Government Institution are seeking an experienced Senior DevOps Engineer to join a high-profile project. This is an initial 12-month contract, Inside IR35 and requiring active SC Clearance.Skills / Experience Requirements:Kubernetes/DockerAWS Services (such as EC2/SQS/SNS)JenkinsCommand line skillsCreation of pipelinesTerraform scriptsGit/SVNDebug SkillsDesirable experienceAnsible scriptingHelm ChartsConcourse CIVaultRedhat SSOIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job Title: 2x EPR Project Managers Location: Norwich - Hybrid Day Rate: £285.00 per day inside IR35 Department: Digital Health (EPR)Duration: 6 months - high possibilities of extensionsWorking hours: between 8:00am - 6:00pm - 7.5 hoursAbout the EPR Project Manager Roles:As an EPR Technical Project Manager, you will play a key role in the development and implementation of a comprehensive Electronic Patient Record (EPR) system. Working across multiple organisations, you will lead sub-projects in areas such as infrastructure, data migration, interfaces and security. This role requires strong project management skills to oversee governance, mitigate risks and ensure timely delivery within budget. You will collaborate with technical, operational and clinical teams to deliver this transformation.Key Skills and Experience for the Project Managers:Significant experience managing large-scale, complex projects with a focus on delivering measurable improvements.Proficiency in project governance, risk management and benefits realisation planning.Strong understanding of technical environments, including infrastructure and data management.Proven ability to analyse complex data and develop actionable strategies.Experience in change management and influencing diverse teams to adopt new technologies and processes.Excellent communication skills, with the ability to present complex information clearly to stakeholders.Ability to manage competing priorities and adjust plans to meet evolving programme needs.Familiarity with NHS Digital deliverables and the national modernisation agenda.Desirable Skills for the Project Managers:ITIL Foundation Certificate or equivalent experience in service management principlesExperience developing policies and ensuring compliance with project standardsIf you are interested in the EPR Project Manager contract, then please apply with a copy of your most up to date CV.

We have partnered with a fintech client in Dubai to hire a Golang Engineer to join their team.About the role:Design and implement key business systems, ensuring high performance, scalability, and reliability.Collaborate closely with cross-functional teams, including product and front-end developers, to iterate quickly and improve business functionalities.Optimize backend infrastructure, focusing on microservices, API development, and efficient data management.Write high-quality, maintainable code, perform code reviews, and enforce coding standards to ensure technical excellence.Tackle complex technical issues related to high-concurrency, low-latency, and large-scale data processing.Mentor team members, share technical best practices, and drive continuous improvement in development processes.Ensure the ongoing stability and performance of existing systems through proactive maintenance and optimization. About you:Over 5 years of backend development experience, with at least 3 years of hands-on experience in Golang.Strong knowledge of data structures, algorithms, and system design, with a focus on performance optimization.Proficient in designing and building microservices-based architectures, and experienced with technologies like gRPC, RESTful APIs, and message queues.Expertise in database management and optimization, both SQL and NoSQL, with experience handling large-scale data workflows.Deep understanding of distributed systems, particularly in high-concurrency environments.