Service Desk Analyst - Up to £40,000 - Hybrid - Canary Wharf

Role Type:
Permanent
Salary:
£30000 - £40000 per annum + + Benefits
Location:
Docklands, London
Ref:
BBBH3387_1719487869

Job description

Job title: IT Service Desk Analyst
Contract:
Permanent Salary: £40,000 + Benefits
Location: Hybrid based in The City of London

We are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in on a permanent basis who is passionate, keen to learn and has previous experience supporting a Law firm. The IT Service Desk Analyst will have the opportunity to work on a variety of projects and progress within the firm.

The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.

Essential skills - IT Service Desk Analyst:

  • Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams
  • Customer Service experience
  • Active Directory experience
  • Previous experience working for a professional services environment
  • Strong communication skill
  • Passion for IT
  • Dynamic thinker
  • Fast learner
  • Windows 10 experience


Desirable skills - IT Service Desk Analyst:

  • Networking experience
  • Experience using ServiceNow
  • Experience escalating tickets
  • Experience with Intune
  • Experience with Azure
  • AirWatch experience
  • Symantec Enterprise Vault experience
  • Hardware support including PCs, Surface Pro, Screens, Monitors, Printers
  • ITIL certification


If you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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AED 140000 - AED 160000 per month
Permanent

Our client is an exciting, rapidly growing financial services scale-up, supported by leading investment firms and poised for their next big leap forward. They are seeking a dynamic leader to drive their financial strategy and support their ambitious growth plans.The RoleLead and manage activities related to IPOs, M&As, and business divestitures, working closely with auditors, financial, and legal consultants.Present financial performance, forecasts, and special project updates to Management, the Board of Directors, and other key stakeholders.Optimize the company's capital structure and manage working capital effectively.Develop and execute the company's financial strategy to ensure its financial health and integrity.Drive both short-term and long-term financial forecasts for strategic planning and internal management.Oversee the preparation of accurate and timely financial accounts and ensure compliance with all financial and legal obligations.Monitor key financial performance indicators to identify trends, areas for improvement, and insights on financial performance.Serve as a strategic partner to senior executives on business strategy and development.Supervise finance functions including tax, audit, treasury, and accounting, and streamline policies and procedures.Manage financial operations for subsidiaries and ventures, ensuring strong governance and effective risk management.Conduct risk management by analyzing organizational liabilities and investments.Lead transformation initiatives, corporate restructuring, and change management efforts. About YouDemonstrated experience in IPO readiness and evaluating M&A opportunities.Bachelor's degree in Finance, Accounting, or a related field; a professional accounting qualification is preferred.At least 5 years of experience in a CFO role.

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Workplace
HR Business Partner
Dubai
AED 27000 - AED 30000 per month
Permanent

Our client is a leading name in the fashion industry, celebrated for their innovative designs and exciting collaborations. They are hiring for HR business partner who can fuel their growth, enhance talent development, and drive strategies that keep their business thriving and evolving.The role:Partner with executives and department heads to craft and implement HR strategies that align with company goals and culture.Drive key HR functions including recruitment, onboarding, performance management, and succession planning to attract and retain top talent while fostering continuous growth.Handle complex employee relations issues, mediate conflicts, and champion a positive, inclusive workplace environment.Lead and support change initiatives, ensuring smooth transitions during growth, restructuring, or policy updates.Leverage data-driven insights for strategic workforce planning, engagement, and performance enhancements.Ensure HR practices meet UAE labour laws and regulations, keeping policies up-to-date and compliant.Coach and support managers and leaders to build effective teams and enhance leadership skills.This role blends strategic vision with hands-on involvement, requiring a deep understanding of the business to support its growth and operational needs.About you:7-10 years of HR management experience, with a focus on strategic HR leadership and business partnering.Proven track record in aligning HR strategies with business objectives, ensuring talent management and employee engagement are in sync with company growth.Strong expertise in recruitment, performance management, and employee development, with experience leading talent acquisition and retention in a competitive field.Demonstrated experience in managing organizational change, including mergers, restructuring, or rapid growth phases.Proficiency in using HR metrics and data analysis to drive strategic decisions, optimize processes, and boost employee satisfaction.Skilled in managing complex employee relations issues, conflict resolution, and fostering a positive workplace culture.In-depth knowledge of local labour laws and HR compliance regulations.Ability to coach and mentor senior leaders, enhancing their leadership skills and team performance.

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Service Desk Analyst - £40,000 + Benefits - London/Hybrid
South West London, London
£32000 - £40000 per annum
Permanent

Job title: Service Desk Analyst Salary: Up to £40,000 Working hours: 8:30am - 4:30pm or 9:30am - 5:30pm Location: South West London Working style: Hybrid - 3 days in the office and 2 days working from home depending on business demandsWe are working with a Law firm who are looking for a Service Desk Analyst who is willing to get involved in projects and expand their skillset. They need a Service Desk Analyst in order to support their growing user base.Due to the structure of the team, the Service Desk Analyst will have the chance to get involved in numerous aspects of IT and become a Jack of all trades. As the Service Desk Analyst, you will also have the chance to work on projects including cloud migrations, Office moves, Windows 10 to 11 upgrades, Exchange to Exchange online migration and rollouts.Essential skills - Service Desk Analyst:Active DirectoryWindows 10MS OfficeExchange admin portalWilling to get involved in everything Desirable skills - Service Desk Analyst:Any cloud experienceLegal experience - iManage, BigHandVMwareMiCollab Service Desk Analyst / 1st Line Support / IT Support / Helpdesk / Desktop / Active Directory / AD / MS Office / Office 365 / O365 / Exchange / Windows / Windows 10 / iManage / BigHand / Legal / Law / VMware / MiCollab

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Workplace
IT Support Engineer - up to £34,000 + Benefits - Onsite
Hemel Hempstead, Hertfordshire
+ Benefits
Permanent

Job Title: IT Support Engineer Location: Hemel Hempstead or Slough Work Pattern: Monday - Friday, 7:00 - 15:30, Fully Onsite Job Type: Perm Salary: up to £34,000 + BenefitsJob OverviewWe are working with a large organisation who are looking for an IT Support Engineer to assist with supporting a range of stakeholders. You will be an IT Support Engineer with a desire to progress, learn, develop and show off your skills in troubleshooting and resolving IT issues. The IT Support Engineer must be a strong believer in customer experience and building a rapport with everyone that they support. The IT Support Engineer will join a diverse and well-established company where professional growth is a top priority. They will invest in your development by covering the cost of job-related certifications, ensuring you stay ahead in your field. The IT Support Engineer also will have the opportunity to shadow and collaborate with other teams, broadening your skill set and gaining valuable insights from experts.The IT Support Engineer will also be supporting key stakeholders in other European countries, giving you the chance to make a meaningful impact on an international scale. If you are looking for a role that offers growth, learning, and the chance to work with a global team, this is the perfect opportunity for you. Essential skills: IT Support EngineerExcellent communications skillsExperience on a Service Desk providing support remotely and over the phoneActive DirectoryAzure Active DirectoryIntune knowledge of what it is and its functionalitiesEmail supportWindows 10Friendly, approachable, good aptitude and willingness to learn Desirable skills: IT Support EngineerFluent in any European languageWindows 11AutopilotIntuneNetworking - LAN/WAN, TCP/IP If you are interested in the IT Support Engineer position with a fantastic organisation that values and invests in its employees and growth opportunities, then please apply in the immediate instance!IT Support Engineer, Service Desk Analyst, 1st/2nd Line Engineer, Azure, Active Directory, Office 365, Intune, Autopilot, Networking, Windows

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Workplace
IT Support Analyst - £40,000 - £45,000 + Bonus - St Albans
St. Albans, Hertfordshire
£40000 - £45000 per annum + + Benefits & Bonus
Permanent

Role: 1st/2nd Line IT Support EngineerLocation: St Albans - OnsiteSalary: £40,000 to £45,000 + Bonus + BenefitsWorking Hours: Monday - Friday - 9am - 5:30pm - 4:00pm finish on the last Friday of each monthAn established client of ours is seeking a 1st/2nd Line IT Support Engineer to help support the organisations day to day IT operations and be involved in key projects to drive their IT capabilities forward. You will also have training and be able to grow your skills within Data management and reporting to further broaden your skillset. They are a family run business which has been going for over 100 years and have very close knit, collaborative environment for this 1st/2nd Line IT Support Engineer to flourish in.Essential skills for the 1st/2nd Line IT Support Engineer: Mac - manage & maintainLaptops - supportPrinters - supportActive Directory - user administrationMS Office - Excel Desirable skills for the 1st/2nd Line IT Support Engineer :MS AccessVBAETL processes, databases, or data managementNetworking securityMaster data governanceData cleaning/cleansingAny relevant certifications If you are interested in this rewarding opportunities that will allow you to enhance your IT Support capabilities as well as learn Data management and reporting, then please apply with your most up to date CV.

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Hybrid
CRM Manager
Dubai
AED 28000 - AED 30000 per month
Permanent

We are hiring a CRM Campaign Manager to lead the planning, execution, and enhancement of CRM campaigns aimed at engaging clients and prospects in the FMCG sector. This role involves close collaboration with the CRM team to design and execute targeted campaigns that boost customer loyalty and drive sales growth.About the role: Campaign Development and Implementation:Design and execute comprehensive CRM campaigns across various channels, including email, SMS, and personalized messaging.Analyze customer data to create campaigns tailored to specific needs and preferences.Performance Analysis:Monitor and evaluate campaign performance using key metrics such as open rates, click-through rates, and conversions.Generate detailed performance reports and provide actionable insights for campaign improvement.Customer Segmentation:Utilize CRM tools to segment the customer database by demographics, behaviour, and other relevant factors.Develop targeted campaigns for different customer segments to enhance engagement and retention.Team Collaboration:Partner with sales, product, and customer service teams to ensure CRM initiatives support overall business goals.Liaise with external vendors and partners to execute CRM strategies effectively.Innovation and Optimization:Stay updated on the latest CRM and marketing automation trends.Continuously test and refine campaigns to enhance their effectiveness and return on investment. About you:Bachelor's degree in Marketing, Business, or a related discipline.4-6 years of experience managing CRM campaignsExpertise in CRM software and marketing automation platforms.Strong analytical skills with a keen attention to detail.Excellent communication and project management abilities.Capacity to thrive in a fast-paced environment and handle multiple campaigns concurrently.

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Remote
Software Engineer (Java/Kafka) - SC Cleared - Remote
London
£550 - £600 per day
Contract

Software Engineer (Java/Kafka) - SC Cleared - RemoteRate: £600 per dayDuration: 12 months extendableLocation: RemoteIR35: InsideThe role:A leading Central Government Institution are seeking an experienced Software Engineer (Java/Kafka), to join a high-profile project. This is an initial 12-month contract, Inside IR35 and requiring active SC Clearance.Skills / Experience Requirements:Java,Java Spring,Kafka,Kubernetes,DockerDesirable:MQ SeriesPostgres, Redis or time-series Databases Experience working with AWS and Hybrid CloudExperience working with Confluent and/or MKSExperience working with Data Replication/Event Streaming/Distributed Data/Data ArchivalExperience working on various Data Standards, conversion and quality like EDIFACT, XML, JSON If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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